- Company name
- Charis pro corporation
- Chief executive
- Hidetomo Tomita
- Address
- 4-20-3-205 Minami-Aoyama Minato district Tokyo, Japan 107-0062
- Telephone
- +81-3-6447-5560
(Business hours Mon~Fri 10:00~16:00 * Sat Sun Holiday/Before After a new year is holiday)
- Mail address
- info@charispro.co.jp
- Company website URL
- http://thecurrent.jp
- Payment method
-
<For residents of Japan>
Credit card only
<For residents outside Japan>
Cash transfer only
- Shipping days
- <In Japan>
Shipping takes 3-5 days
<Overseas>
We will ship within 3-5 days after payment is confirmed
- Shipping method
- After we confirm your orders, our consigned carrier deliver to you
- Return and Exchange
-
(Period of return and exchange)
We accept returns or cancelation only if we receive contact from customers within 7 days from products are completed of shipment.
(Method of returns and exchange)
We need to be received request of return within 7 days since products are shipped to customers.
We deposit the money to return to your bank account within 7 days from we receive the returned products.
*Because our products are food, any products already opened are unacceptable for return or exchange.
- Defective products
- We owe shipping fee to return if we have sent defective or wrong products to customers.
In case of that products are damaged during the process of shipping, contact us within 7 days after products are arrived to customers.
Due to the cases, we take care of the cost for returning such products and ship new products to customers as soon as we can.
- Cancellation of regular order
-
To cancel regular order, we must be noticed by mail 10 days before the process of next delivery is completed.
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